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Report an Illegal Connection or Dumping


After Hours Emergencies

After 5:00pm weekdays and on weekends and holidays, contact the Leesburg Police Department's non-emergency number at 703-771-4500 to report waterline breaks, damaged fire hydrants, overflowing sewer manholes, or any other emergency issues related to water and wastewater.


Water Leak or Sewer Back Up?

If you suspect you have a water leak or a sanitary sewer backup, please contact the Town of Leesburg Utility Department before you call a plumber.  For more information, please review our "First Call" Policy.


Billing & Account Questions

For all water and sanitary sewer account inquiries, please use our Water & Sewer Billing Questions form.

To start water and sewer service, use our Start/Stop Service online application or call Utilities Customer Service Staff at 703-771-2701, Monday through Friday from 8:30am until 5:00pm.


Other Service Issues

If you are having a non-emergency service issue, please use our Water & Sewer Service Issues form.

StaffTitleDepartmentsPhoneEmail
Annan, RoddyUtility Engineering TechnicianUtilities(703) 779-4008
Bailey, BrianPlant Manager - Water Pollution Control FacilityUtilities(703) 737-7092
Chambers, RussellPlant Manager - Water Treatment FacilityUtilities(703) 737-2074
Dillman, LoriSenior Customer Service RepresentativeUtilities(703) 771-2761
Fisher, Lyle S.Senior EngineerUtilities(703) 771-2749
Gallahan, HerbDeputy Utility Maintenance ManagerUtilities(703) 737-7120
Itnyre, TroyUtility Plant Maintenance SupervisorUtilities(703) 737-7098
Jackson, SherriCustomer Service SupervisorUtilities(703) 737-7130
McClaughry, LesleyExecutive AssociateUtilities(703) 737-7075
Moore, PatrickDeputy Director of UtilitiesUtilities(703) 771-2754
Osman, MikeUtility Maintenance ManagerUtilities(703) 779-4012
Payne, BetsyUtilities Program CoordinatorUtilities(703) 771-2762
Phillips, JoeDeputy Plant Manager - Water Treatment FacilityUtilities(703) 737-6041
Showman, DanDeputy Plant Manager - Water Pollution Control FacilityUtilities(703) 779-7967
Wyks, AmyDirector of UtilitiesUtilities(703) 737-7119